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Exponential Entrepreneurs

The 97  ›  Capital and deals

Unlimited Checkbook

The point

The unlimited business checkbook, which is that you never put money out: you always find somebody who's got a problem you solve. You are never resource impaired ever again.

Jay Abraham · Redondo Beach 2023 — Day 1, Session 2 Cued to 29:17 2 min 15 sec loading…

Why it matters

Every owner wrestles with the same question and almost all of them answer it by guessing. Is this marketing number too much, or is it too little? The guessing is quiet and expensive, and there is a way to know exactly. Add up what a client is worth to you before, during, after and instead of the purchase. That full figure is their marginal net worth. Subtract the profit you require, and what remains is the most you can afford to invest to acquire a single client — the allowable acquisition cost, and it is a number rather than a feeling. You can outspend, out-advertise and out-market every competitor still setting budgets out of fear, because you will pay more for a client than any of them can — profitably, since you alone know what one is worth to you. And the checkbook is not only cash. Once you know the number, you can pay it in something other than money. Offer a partner a share of it for every client they deliver and they earn only out of revenue they brought you — a cost you never had to fund. That is why the figure buys reach and expertise, not only advertising. A supplier's terms get repaid out of what the client buys next. A customer who prepays funds the asset before you own it. Your real constraint was never a shortage of capital. It was never knowing what a client is truly worth.

The mistake almost everyone makes

Setting the marketing budget as a percentage of revenue. That number describes what you can bear to lose rather than what a client is worth to win, which is why the most cautious business in a market is usually the one being outspent.

The test: State your allowable acquisition cost to the pound. If you cannot, every budget conversation you have this year is a negotiation about fear rather than about arithmetic.

Where it shows up — 8 worked examples

WhoWhat happened
The Porsche dealership buyerSold drive-a-new-Porsche-every-year memberships at $75,000 and raised about $2 million from customers before he owned the asset.
DellBuilt each machine to order and collected before building it, so customers funded the working capital its rivals had to borrow.
TeslaTook reservations and deposits for the Model 3 long before delivery, so buyers validated the demand and part-funded the build.
Wesray CapitalBought Gibson Greetings for about $80 million using roughly $1 million of its own cash, financing the rest through the target's own assets.
BlackstoneBought the largest United States office portfolio for about $39 billion, having already identified which pieces it would sell immediately.
ProactivBecause the problem recurred, the revenue recurred — and a recurring revenue is what raises the number you can afford to pay for a buyer.
DHLSpent to acquire customers at a level rivals called reckless, having calculated a lifetime figure the rivals had never bothered to work out.
KKR / SafewayBought Safeway with heavy leverage, then sold divisions and closed weak stores to pay down the deal, earning billions on a small equity stake.

What it solves

The words a business owner uses for this before anybody has told them the name of it. If one of these is a sentence you have said out loud, this is your strategy.

  • Our budget is a percentage of revenue“We spend a fixed share of turnover on marketing and nobody can tell me where that share came from.”A figure calculated from what a client is worth rather than from what you can bear to lose, which is what a percentage of revenue actually describes.
  • We are always outbid“Every channel worth being in has become too expensive for us and our competitors are still in all of them.”The ability to pay more than any competitor for the same client, profitably, because you alone have worked out what one is worth to you.
  • We do not know what a client is worth“I could tell you what an average sale is and I could not tell you what an average client is worth over five years.”Marginal net worth across the whole relationship — before, during, after and instead of the purchase — and the allowable acquisition cost it yields.
  • We agonise over every marketing decision“Every spending decision here is a long anxious conversation and none of it is settled by a number.”A number to the pound, so the budget conversation stops being a negotiation about fear and becomes arithmetic.
  • We only count the first purchase“Our numbers stop at the first transaction, and everything that happens afterwards is invisible to how we decide.”Everything that happens after the first transaction counted and priced, which is where most of a client's value has always been sitting.
  • The advisor's version“Clients ask me what they should spend and I have been answering with benchmarks rather than with their own arithmetic.”A client's own arithmetic in place of an industry benchmark, which is a far stronger answer and one only you will have done the work for.

The challenge

Calculate the number to the pound.

Work out what an average client is worth to you across the whole relationship — the first purchase, everything that follows, the referrals they bring, and the margin on all of it. Subtract the profit you require. What is left is the most you can afford to invest to acquire one. Then price one channel you dismissed as too expensive against that number. Finally, write the offer you can now make to one partner who already has your buyers' attention: a share of that number for every client they deliver.

How you will know it is done Marginal net worth calculated, the allowable acquisition cost derived from it, one dismissed channel repriced against it, and one partner offer written against it.

The AI layer · second pass

Once this is working, here is what to multiply

Improve the system first. Then multiply it. This panel is the second run at the strategy above, and it is deliberately useless until the first run is done.

Before you point anything at this You have calculated what one client is worth across the whole relationship, from your own records.
What it multiplies Pricing every channel you dismissed as too expensive against that number, and recalculating it as the retention, referral and repeat figures move each month.
The trap Scaling spend against an estimated client value. AI will produce a confident lifetime figure from three months of data, and an allowable acquisition cost built on a guess buys clients at a loss faster than any competitor could.